MondoMates Privacy Policy

Effective 14 October 2026. Applies to the MondoMates game for Android (package com.mondomates.pocket).

The short version. MondoMates keeps your progress on your own phone. It does not ask for your real name, email, phone number, photos, location or contacts. It has no adverts and no analytics or tracking tools. Online play and real-money purchases are optional and are explained below. Under-18 players are not offered purchases.

1. Who we are

MondoMates is made by Prolancer Labs (PROLANCER ENTERPRISE), Malaysia. Questions or requests about this policy: support@claromap.com.

2. What stays on your phone

The game saves these on your device only:

Your progress: stages cleared, stamps, foods and creatures found, and settings.
Your wardrobe: items you own and what each friend is wearing.
Your MondoCoin balance and a history of how it changed.
Your profile: a name you pick from a fixed list in the game, and one answer to "under 18" or "18 or older". You cannot type your own name, so no personal details are entered.

This information is not sent to us. Uninstalling the game, or clearing its data in Android settings, deletes it.

3. Playing together on the same Wi-Fi

Same-Wi-Fi play connects two phones directly on your local network. Nothing is sent to us or to any company.

4. Online play (optional)

If you choose online play with a room code, the game uses Unity Gaming Services, provided by Unity Technologies. To make the connection:

the game signs in anonymously, which gives your device an anonymous player ID from Unity (no name, email or account);
Unity's relay passes game data between the two phones: what is happening in the stage, button presses, and how your friend looks (colour and clothes);
Unity processes network addresses (IP addresses) to route this traffic.

Your profile name and age answer are not sent. There is no chat and no free text between players. Unity's own policy describes how it handles this data: unity.com/legal/privacy-policy. Players who answered "under 18" cannot use online play until a parent or guardian approval step is added to the game.

5. Purchases (when they are available)

MondoMates may offer packs of MondoCoin for real money. Packs are not on sale yet. When they are:

Only players who answered "18 or older" are offered packs.
Payment is handled entirely by Google Play. We never see your card or payment details.
To give you your coins once, and to handle refunds, a purchase-checking server receives the purchase confirmation from Google Play: the product, a transaction ID and the time. We keep these records as long as needed for accounting, fraud prevention and legal reasons.

Coins earned by playing are free and are never sold or tied to your identity.

6. What we do not do

No advertising, and no advertising IDs.
No analytics, profiling or tracking tools, and no crash-reporting tools, in the game.
We do not sell your data or share it for marketing.

Google Play and Android collect data under their own policies when you download or pay for an app. We do not control that.

Data	Where	Why
Progress, wardrobe, MondoCoin, settings, profile	Your phone only	To run the game and remember your place
Anonymous player ID, network address, game data in a room	Unity Gaming Services, only during online play	To connect two phones
Purchase confirmation (product, transaction ID, time)	Our purchase-checking server, only once purchases are on	To credit coins once and handle refunds

7. Children

MondoMates is made for families and for adults. We do not ask children for personal information. Names come from a fixed list, there is no free-text entry, and there is no chat. Players who answered "under 18" are not offered purchases and cannot use online play until a parent or guardian approval step exists. If you believe a child has given us personal information, contact us and we will delete it.

8. Where data is processed

Online play passes through Unity servers that may be outside Malaysia. Purchase confirmations are processed by Google and by our purchase-checking server.

9. Your choices and rights

Delete local data any time by uninstalling the game or clearing its data.
To ask what we hold, to correct it, or to delete it (for example purchase records or an anonymous online ID), email support@claromap.com. Depending on where you live (for example Malaysia's Personal Data Protection Act 2010, the EU/UK GDPR, or California law), you may have further rights, and we will honour them.

10. Security

Purchases are confirmed on a server, not on the phone. We keep the data we hold to the minimum needed. No system is perfectly secure.

11. Changes

If we change this policy, we will update this page and the date above. If a change adds new data collection, the game will tell you before it takes effect.